Covid19 ready - for a safe holiday!
Our everyday life has changed, but our longing for travel and a break has remained. With our own security measures, we strive to offer you a safe holiday experience. So that you feel even more comfortable on your next stay, we create space for you: As carefree as possible, as safe as necessary!
Entry to South Tyrol is possible as normal and without quarantine requirements (from all EU-Countrys and Switzerland). In order to be able to offer all of our guests a maximum of security, every guest needs a certificate of a negative antigen- or PCR test (not older than 72 hours). Guests who are already vaccinated or cured from a Covid-19 infection do not need a test.
We are testing all of our employees two times per week, to ensure you can have a carefree vacation.
Travel Informations
Additional information regarding entry and general regulations in South Tyrol can be found on the official website of South Tyrol Tourism: https://www.suedtirol.info/en/information/coronavirus
General - your own personal freedom:
In our spacious nature you will find space to take a deep breath. You can recharge your batteries in the quiet retreat valleys, on the wide high alpine pastures and in the rough forests. We also guarantee you the necessary space in our hotel.
Hygiene and cleanliness have always been a top priority for us. Now we are even more concerned than ever to clean and disinfect all contact surfaces in public areas several times a day. If you want to avoid unnecessary contact, you can reach our reception at any time by phone from your room.
Check-in / Check-out: For an accelerated check-in, you can easily send us your data in advance by compiling our "pre check-in" form in your booking confirmation email. For an accelerated check-out, we would be happy to send you an overview of your costs by email. You can then pay fast an contactless at the reception.
Disinfection: There is enough disinfectant available in all areas of the hotel.
Distance rules: The usual distance rules apply within the house. No distance rules apply to people living in the same room.
Gastronomy - enjoy carefree:
We ask you to wear a mask out of respect for the other guests. At the table, both in the bar and in the restaurant, of course this is not necessary. Additionally, distance between the tables is guaranteed. Our service staff are equipped with the appropriate safety equipment. As always, every meal is made lovingly and with the greatest care by our kitchen staff. All equipped with respiratory protection and gloves. As always, the majority of the dishes are served directly at the table.
Would you prefer to have breakfast or dinner in your room? Our room service makes this possible (for a surcharge).
Wellness - relax safely:
We ask you to keep the necessary safety distance to other guests in all areas. As always, our outdoor pool is available for your relaxation (during summer). Because of the high humidity, viruses have no chance here. Transmission over the water in the swimming pool is not possible anyway. There is also no risk of transmission in the saunas due to the high temperatures or high humidity. The necessary safety distance can be maintained in all areas, including the relaxation area. There is also plenty of sunbathing lawn available outdoors.
Outdoor - relax in nature
Our everyday life is gradually returning to normal. All outdoor activities can be practiced with a safety distance of one meter. Where the distance is not possible, the airways must be covered with a mask or a scarf / bandana. No distance rules apply to people living in the same room.
The shops in town as well as the museums and mountain railways are open - of course with the necessary precautions.
Guided activities and group activities of all kinds are also carried out, taking into account the above conditions.
More heart than ever:
Your satisfaction and a high level of quality remain our highest standards. The safety guidelines in our house are constantly adapted to the recommendations of the WHO (World Health Organization) as well as national and regional regulations. For this purpose, an expert committee was set up in South Tyrol to keep an eye on the situation. We are always available and advise you well in all situations.
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